The license management portal is a central component of the TSplus ecosystem for partners and distributors.
This portal enables, in particular:
- management of customer licenses,
- tracking of activations,
- access to technical and, in some cases, commercial information (in the comments),
- renewal and maintenance operations,
As a result, this portal represents a sensitive access point that potentially grants access to strategic information as well as critical operations for partners and their end customers.
In the current context of increasing cybersecurity requirements, compliance standards, and security audits conducted at end-customer sites, several partners have noted that certain security measures now considered standard on professional portals do not yet appear to be implemented or widely adopted on the licensing portal.
The purpose of this request is not to call into question the existing system, but to propose a gradual evolution of the portal in order to align it with modern security best practices expected for this type of platform exposed on the Internet.
1. Enhanced Password Policy
Implementation of a minimum password complexity policy:
- minimum length,
- combination of characters,
- prohibition of weak or overly common passwords.
Example:
- minimum 12 characters,
- uppercase/lowercase letters,
- numbers,
- special characters.
2. Protection Against Brute-Force Attacks
Implementation of a mechanism to limit authentication attempts:
- progressive timeouts,
- temporary account lockout after multiple failed attempts,
- optional CAPTCHA after a certain threshold.
Example: 5 failed attempts → temporary blocking of the account or IP address for a few minutes.
This measure is now a standard security practice on publicly accessible portals.
3. User Account and Role Management
In the medium term, it may be worthwhile to explore the implementation of:
- named accounts,
- as well as role-based access control (RBAC).
This would enable:
- better traceability of actions,
- more granular access management,
- and alignment with current standards for professional platforms.
As this change is potentially more significant, it could be addressed in a second phase.
4. Multi-factor authentication (MFA / 2FA)
Addition of a second authentication factor for partner accounts.
Recommended method: TOTP (Google Authenticator, Microsoft Authenticator, Authy, etc.) or Email.
This change would:
- significantly reduce the risk of account compromise,
- secure access even in the event of a password leak,
- increase partners’ and customers’ trust in the portal.
5. Access Logging and Traceability
Add logging for connections and security events:
- date and time,
- source IP address,
- authentication success/failure,
- password change,
- MFA enable/disable.
This traceability is now essential:
- for security audits,
- for incident investigations,
- and to meet the growing demands of end customers.
The licensing portal is now a critical component of the TSplus ecosystem.
In a context where partners and end customers are increasingly concerned about cybersecurity issues, the gradual implementation of modern security mechanisms would:
- strengthen trust in the platform,
- reduce the risk of compromise,
- improve compliance with current best practices,
- and position the portal at the level expected for a professional solution exposed to the Internet.
Many of the improvements proposed above are now considered standard on modern SaaS platforms and administration portals. A control solution based on secure APIs would also be greatly appreciated.
Best regards
