Changelog

Follow new updates and improvements to TSplus Insights.

July 3rd, 2025

New

Improved

Remote Support

We’re excited to announce our update to Remote Support, bringing improvements designed to enhance your experience:

  • Web-Based Admin Console
    You can now access the Admin Console directly from your web browser.

  • Redesigned User Interface
    Enjoy a completely refreshed UI fully aligned with the design of our core software.

  • Enhanced Reporting
    Gain clearer insights with improved reporting tools, including visual statistics that make tracking and analysis effortless.

Update today and explore what’s new!

June 18th, 2025

We're excited to introduce a Session Selector when connecting to Windows unattended computers. This new feature lets you choose the specific sessionβ€”active RDP or consoleβ€”you want to connect to, giving you greater control and flexibility.

As a result of this improvement, we've also removed the previous limitation of one Remote Support client per Windows user.

The Session Selector is available across all platforms, including Windows, macOS, and Android.

June 2nd, 2025

New

Improved

Remote Access

We’ve introduced automatic updates for the Connection Client when using .connect files. From now on, the client will automatically update to the latest version available on the server during the connection process β€” no manual intervention needed.

  • Enabled by default for a smoother experience.

  • Configurable: Admins can disable this feature on the server side via the same setting used for the RemoteApp plugin:
    AdminTool > Advanced > Security > "Disable RemoteApp Client auto update".

⚠️ Important: Automatic updates are only supported for Connection Client version 108 and above. Older versions will not auto-update and must be updated manually.

May 14th, 2025

New

Improved

Fixed

Remote Support

We are thrilled to announce the launch of the latest version of TSplus Remote Support! This update brings a complete redesign, offering a more modern look and significantly improved user experience.

But that's not all! We are committed to continuous improvement and have more exciting updates in the pipeline. Stay tuned for further enhancements that will make your experience even better!

Improvements:

  • API: pass UTC on body response to avoid some proxy deleting custom http headers

  • Redesign

Fixes:

  • Windows: fixed UAC screen capture failing on specific computers

  • Windows: fixed viewer crashing when connecting on specific computers

  • API: fixed title translation for some languages

May 6th, 2025

Fixed

Server Monitoring

Fixed issue with database upgrade

May 5th, 2025

New

We’re excited to announce the official launch of subscriptions for licenses and credits across all TSplus products!

Β 

πŸ’‘ Important reminders

➑️ Subscriptions are an additional option, not a replacement β€” perpetual licenses will remain available.

➑️ Subscriptions will be compatible with latest product versions, and with all supported LTS versions.

➑️ Subscriptions can be mixed with permanent licenses on the same server (Ex: RA permanent + 2FA subscription)

➑️ For Remote Access, users of a subscription can be assign to different servers

Β 

πŸ“„ New Pricing PDFs

https://assets-wp.tsplus.net/TSplus-Pricing-2025.pdf

https://assets-wp.tsplus.net/TSplus-Pricing-2025-EUR.pdf

Β 

❓ Got questions?

We’ve prepared a dedicated FAQ to answer the most common ones:

πŸ‘‰ https://tsplus.net/faq-subscriptions/

Β 

Let us know if you have additional questions or feedback!

May 5th, 2025

New

Improved

Fixed

Server Monitoring

Improvements

  • When connection is lost between agent and main server, data is still tracked on the agent-side, and retrieved when connection is restored

  • Default SQL Server instance version installed is now SQL Server Express 2019 (instead of 2008 R2)

  • Home: a warning is displayed if one of the services is not started (when clicking on it, user can start the stopped service(s))

  • Alerts: added a new channel to send alerts (by SMS with Twilio)

  • Reports: added a new "Detailed performance" report

  • Added translations for Czech, Spanish, Finnish, Hungarian, Italian, South Korean, Ukrainian, Dutch, Turkish, Portuguese, and Chinese (zh-CN)

  • Changed main logo of the application

  • Database settings: info about database remaining space is now more accurate (takes into account free space on disk, and size limits set by user)

  • Teams settings: deprecated webhook url field is now hidden if empty

Fixes

  • Replaced deprecated dependancies

  • Fixed agent not starting

  • Report scheduling: fixed translations

  • Server Dashboards: fixed exception

  • Alert administration: fixed alert name not displaying correctly

  • Fixed UI glitch when generating logs

April 30th, 2025

Improved

Fixed

Remote Access

Improvements

  • AdminTool: added translations for subscription support

Fixes

  • AdminTool > Web > Html5security : fix incorrect format for some variables in settings.bin cause webserver unable to start.

April 30th, 2025

Improved

Fixed

Advanced Security

Improvements

  • Application: added translations for subscription support

Fixes

  • Command line: fixed firewall rule not removed from Windows Defender when whitelisting IP address with command line addwhitelistedip

  • Group membership: added support for Domain Users built-in group

  • Bruteforce: fixed no event logged


April 28th, 2025

Fixed

Remote Access

License: fixed license activation failed