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Disable license via License portal

We have upgraded from V12 to V18 of TSplus Desktop edition. We rebuild servers frequently in VMware, and if we forget to disable the old license before we reinstall the server, it gets a new license, plus the old license is still locked to the same server on the License portal. We need to have a function on the license portal, where we can release the inactive license ourselves.

Status: Closed1 comment

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  • Eléana Pace changed status to Closed
    Team•

    May 4

    Pinned

    Hi @hwlicense

    Thank you so much for taking the time to share your feedback and suggestions — we truly appreciate your commitment to helping us improve the product!

    To ensure your request receives the fastest and most accurate attention, we kindly ask that you submit any issues or support-related questions through our official support website: https://support.tsplus.net/en/support/home. Our dedicated team monitors it closely and will assist you promptly.

    Feature requests and product improvements, on the other hand, are best shared via the “Insights” tool — which is exactly where you’ve been posting. Keep those great ideas coming!

    Thanks again for your involvement.

    Best regards