Correction Needed for Persian Language Direction (RTL)
Dear TSplus Support Team, I would like to thank you for adding the Persian language to your software. I appreciate your effort in supporting more languages. However, the Persian translation is currently displayed with a left-to-right (LTR) direction, while Persian (Farsi) is a right-to-left (RTL) language. This causes incorrect text alignment, punctuation, and overall layout, making the interface difficult to read for Persian users. I have spent considerable time preparing the attached image, which clearly illustrates the problem. The left side shows the current incorrect LTR layout, and the right side shows the correct RTL layout that I created as an example. Please note that this is just one example; the issue exists across the entire application, including all menus, dialogs, settings windows, messages, tooltips, and other UI elements. Please adjust the Persian language settings so that the RTL direction is applied consistently throughout the entire program.. It is essential for the usability and readability of the software for Persian-speaking users. I trust that you will treat this issue with the necessary priority. I look forward to your confirmation and the implementation of this correction. Best regards, Ehsan Ghadiri
ehsan ghadiri 1 day ago
Advanced Security Feature Request
Correction Needed for Persian Language Direction (RTL)
Dear TSplus Support Team, I would like to thank you for adding the Persian language to your software. I appreciate your effort in supporting more languages. However, the Persian translation is currently displayed with a left-to-right (LTR) direction, while Persian (Farsi) is a right-to-left (RTL) language. This causes incorrect text alignment, punctuation, and overall layout, making the interface difficult to read for Persian users. I have spent considerable time preparing the attached image, which clearly illustrates the problem. The left side shows the current incorrect LTR layout, and the right side shows the correct RTL layout that I created as an example. Please note that this is just one example; the issue exists across the entire application, including all menus, dialogs, settings windows, messages, tooltips, and other UI elements. Please adjust the Persian language settings so that the RTL direction is applied consistently throughout the entire program.. It is essential for the usability and readability of the software for Persian-speaking users. I trust that you will treat this issue with the necessary priority. I look forward to your confirmation and the implementation of this correction. Best regards, Ehsan Ghadiri
ehsan ghadiri 1 day ago
Advanced Security Feature Request
Subscription management UI
Hi team, I would like to request a revision of how the management of subscriptions works in the portal, specifically speaking the user count increase for the sub itself. Currently you need to go into Subscriptions > Manage/Upgrade > Manage dropdown menu > Modify Subscription and then you can change the number of users. This is quite hidden and counter intuitive. Can we please consider something simpler? On a side note, when increasing the number of users per subscription, it would be nice to have a prompt that reminds the client to assign the extra users to the computer(s), because they tend to think it happens automatically. Cheers, Daniel
Daniel Dvorsky 9 days ago
License Portal Feature Request
Subscription management UI
Hi team, I would like to request a revision of how the management of subscriptions works in the portal, specifically speaking the user count increase for the sub itself. Currently you need to go into Subscriptions > Manage/Upgrade > Manage dropdown menu > Modify Subscription and then you can change the number of users. This is quite hidden and counter intuitive. Can we please consider something simpler? On a side note, when increasing the number of users per subscription, it would be nice to have a prompt that reminds the client to assign the extra users to the computer(s), because they tend to think it happens automatically. Cheers, Daniel
Daniel Dvorsky 9 days ago
License Portal Feature Request
Behavior review for HTML5 File Manager with temporary files (e.g. *.part)
Dear Development Team, We would like to submit the following request regarding the behavior of TSPlus Remote Access (HTML5 access) and its File Manager / webfile module when handling temporary files created by applications such as Okular, Word, or LibreOffice. Environment Operating system: Windows Server 2019 TSPlus: Remote Access with HTML5 access (web portal / File Manager) PDF viewer: Okular installed in the TSPlus session Each user has their own webfile folder, automatically created by TSPlus with the appropriate permissions. Current behavior A user generates a PDF report within their TSPlus session and chooses Save As in Okular. The user saves the document directly into their webfile folder. Okular first creates a temporary file with the $*.part$ extension, e.g. $report.pdf.part$. The TSPlus HTML5 / File Manager module immediately detects this.part file in webfile and offers it to the browser as a downloadable file. The browser rejects or blocks the download of the.part file because it is an unknown or potentially unsafe extension. After that, Okular finishes generating the PDF and renames $report.pdf.part$ to $report.pdf$. The final $report.pdf$ file is correctly present in the webfile folder. However, TSPlus has already triggered the download event for $report.pdf.part$ and does not trigger a new download event when $report.pdf$ appears. As a consequence, the user only sees the blocked.part download and does not see any automatic download or offer for the final $report.pdf$, even though the file is present in the webfile directory. We have observed similar behavior in the past with Word and LibreOffice, where temporary files are created before the final document. TSPlus seems to “hook” onto the temporary file rather than the final file. Impact End users are confused because they see a blocked download for a.part file and assume the export failed. Users do not receive any download prompt for the final PDF, even though it exists in their webfile folder. This affects workflows where documents are generated and saved directly to webfile from applications that use temporary files. What we would need from TSPlus Technical verification and official confirmation Confirmation from Development that this behavior is reproducible and understood: Temporary files such as $*.part$ are detected by the HTML5 / File Manager module and offered for download. When the temporary file is renamed to the final file (e.g. from $report.pdf.part$ to $report.pdf$), no new download event is triggered. Configuration or change in behavior regarding temporary files Ideally, we would like the following behavior (or a configurable option): The HTML5 File Manager / webfile should not list or offer for download files with certain extensions typically used for temporary or intermediate files, such as: .part (and possibly other extensions that you consider appropriate for temporary files from Office/LibreOffice/other applications) Once t
David Moreno 12 days ago
Remote Access Feature Request
Behavior review for HTML5 File Manager with temporary files (e.g. *.part)
Dear Development Team, We would like to submit the following request regarding the behavior of TSPlus Remote Access (HTML5 access) and its File Manager / webfile module when handling temporary files created by applications such as Okular, Word, or LibreOffice. Environment Operating system: Windows Server 2019 TSPlus: Remote Access with HTML5 access (web portal / File Manager) PDF viewer: Okular installed in the TSPlus session Each user has their own webfile folder, automatically created by TSPlus with the appropriate permissions. Current behavior A user generates a PDF report within their TSPlus session and chooses Save As in Okular. The user saves the document directly into their webfile folder. Okular first creates a temporary file with the $*.part$ extension, e.g. $report.pdf.part$. The TSPlus HTML5 / File Manager module immediately detects this.part file in webfile and offers it to the browser as a downloadable file. The browser rejects or blocks the download of the.part file because it is an unknown or potentially unsafe extension. After that, Okular finishes generating the PDF and renames $report.pdf.part$ to $report.pdf$. The final $report.pdf$ file is correctly present in the webfile folder. However, TSPlus has already triggered the download event for $report.pdf.part$ and does not trigger a new download event when $report.pdf$ appears. As a consequence, the user only sees the blocked.part download and does not see any automatic download or offer for the final $report.pdf$, even though the file is present in the webfile directory. We have observed similar behavior in the past with Word and LibreOffice, where temporary files are created before the final document. TSPlus seems to “hook” onto the temporary file rather than the final file. Impact End users are confused because they see a blocked download for a.part file and assume the export failed. Users do not receive any download prompt for the final PDF, even though it exists in their webfile folder. This affects workflows where documents are generated and saved directly to webfile from applications that use temporary files. What we would need from TSPlus Technical verification and official confirmation Confirmation from Development that this behavior is reproducible and understood: Temporary files such as $*.part$ are detected by the HTML5 / File Manager module and offered for download. When the temporary file is renamed to the final file (e.g. from $report.pdf.part$ to $report.pdf$), no new download event is triggered. Configuration or change in behavior regarding temporary files Ideally, we would like the following behavior (or a configurable option): The HTML5 File Manager / webfile should not list or offer for download files with certain extensions typically used for temporary or intermediate files, such as: .part (and possibly other extensions that you consider appropriate for temporary files from Office/LibreOffice/other applications) Once t
David Moreno 12 days ago
Remote Access Feature Request
Request the addition of a "search feature" to the TSplus Floating Panel
Dear Tsplus Team, I would like to request the addition of a search feature to the TSplus Floating Panel. TSplus Floating Panel to make finding File,Folder easier.
It Wale 13 days ago
Remote Access Feature Request
Request the addition of a "search feature" to the TSplus Floating Panel
Dear Tsplus Team, I would like to request the addition of a search feature to the TSplus Floating Panel. TSplus Floating Panel to make finding File,Folder easier.
It Wale 13 days ago
Remote Access Feature Request
Approved
Ability to view and terminate active Remote Support sessions
Current issue A Remote Support session may occasionally remain active after the connection has ended. When that session cannot be disconnected manually, it prevents the user from starting a new connection. This can happen when switching between devices or using different network connections. Suggested feature Add a session management page where users or administrators can: View all active sessions associated with a user account See the connected device and session start time Terminate an individual session Terminate all active sessions using a “Disconnect all sessions” button This could work similarly to the session management and “sign out everywhere” features available in Microsoft 365. Benefit This feature would let users quickly recover from blocked or orphaned sessions without waiting for a timeout or contacting technical support.
aymeric 16 days ago
High Priority
Remote Support Feature Request
Approved
Ability to view and terminate active Remote Support sessions
Current issue A Remote Support session may occasionally remain active after the connection has ended. When that session cannot be disconnected manually, it prevents the user from starting a new connection. This can happen when switching between devices or using different network connections. Suggested feature Add a session management page where users or administrators can: View all active sessions associated with a user account See the connected device and session start time Terminate an individual session Terminate all active sessions using a “Disconnect all sessions” button This could work similarly to the session management and “sign out everywhere” features available in Microsoft 365. Benefit This feature would let users quickly recover from blocked or orphaned sessions without waiting for a timeout or contacting technical support.
aymeric 16 days ago
High Priority
Remote Support Feature Request
Search Feature in remoteapp mode (no explorer.exe)
Currently, users cannot type into the Windows Search field in Explorer or standard Open/Select File dialogs when connected through TSPlus RemoteApp. We confirmed that starting explorer.exe within the user's RemoteApp session immediately restores search functionality. However, this also launches the Windows taskbar/desktop shell, so it isn't a practical solution for RemoteApp deployments. from my understanding and testing this issue exists on windows server 2022, An easy way to reproduce this issue is by going to any windows 2022 server, killing the explorer.exe process for that user and then via the task manager opening notepad and using the “open” feature (ctrl+o) and finally typing into the “search” box.
nirbtrio 17 days ago
Remote Access Feature Request
Search Feature in remoteapp mode (no explorer.exe)
Currently, users cannot type into the Windows Search field in Explorer or standard Open/Select File dialogs when connected through TSPlus RemoteApp. We confirmed that starting explorer.exe within the user's RemoteApp session immediately restores search functionality. However, this also launches the Windows taskbar/desktop shell, so it isn't a practical solution for RemoteApp deployments. from my understanding and testing this issue exists on windows server 2022, An easy way to reproduce this issue is by going to any windows 2022 server, killing the explorer.exe process for that user and then via the task manager opening notepad and using the “open” feature (ctrl+o) and finally typing into the “search” box.
nirbtrio 17 days ago
Remote Access Feature Request
Approved
USB SCANNER
Currently, in order to use any USB scanner, we have to use third‑party programs. Will it be possible to do this directly through TSplus in the future?
David Moreno 19 days ago
Remote Access Feature Request
Approved
USB SCANNER
Currently, in order to use any USB scanner, we have to use third‑party programs. Will it be possible to do this directly through TSplus in the future?
David Moreno 19 days ago
Remote Access Feature Request
SIGNATURE TABLETS SUCH AS WACOM
Hi, Currently, in order to use Wacom signature tablets, we have to use third‑party programs. Will it be possible to do this directly through TSplus in the future? Thanks, David
David Moreno 19 days ago
Remote Access Feature Request
SIGNATURE TABLETS SUCH AS WACOM
Hi, Currently, in order to use Wacom signature tablets, we have to use third‑party programs. Will it be possible to do this directly through TSplus in the future? Thanks, David
David Moreno 19 days ago
Remote Access Feature Request
Print Driver Microsoft Ipp Class Driver Compatibility
Most of our clients have their own IT team or handle it themselves. When they replace their old printer with a new one, they simply connect it and usually don’t use the printer’s own drivers; Windows uses the “Microsoft IPP Class Driver,” which is not compatible with TSplus printers, and it’s necessary to change the driver to the correct one. Could you look into this issue?
David Moreno 19 days ago
Remote Access Feature Request
Print Driver Microsoft Ipp Class Driver Compatibility
Most of our clients have their own IT team or handle it themselves. When they replace their old printer with a new one, they simply connect it and usually don’t use the printer’s own drivers; Windows uses the “Microsoft IPP Class Driver,” which is not compatible with TSplus printers, and it’s necessary to change the driver to the correct one. Could you look into this issue?
David Moreno 19 days ago
Remote Access Feature Request
Reverse Drive Mapping from TSplus Server to Client Workstation
TSplus Remote Access currently supports redirecting local client drives into the remote session through paths such as: \\tsclient\[letter] I would like to request the reverse functionality. After a TSplus RemoteApp connection has been established, the TSplus Connection Client should optionally create a mapped drive on the user's local Windows workstation that points to a predefined directory on the TSplus server. Conceptually, this could work similarly to: \\tsserver\[share] The user could then access server-side files directly from the local Windows File Explorer and open them using locally installed applications. The mapping should exist only while the TSplus connection is active and should be removed automatically when the session ends. Administration requirements Ideally, administrators could configure: Server source directory Client drive letter or share name User-specific paths using variables such as %USERNAME% or %USERPROFILE% Read-only or read/write access User/group-based assignment Automatic mapping when the RemoteApp session starts Automatic removal when the RemoteApp session ends Multiple mappings if required File access should be transported through the existing encrypted TSplus connection, without requiring direct SMB connectivity between the workstation and the TSplus server.
hanskihyv 20 days ago
Remote Access Feature Request
Reverse Drive Mapping from TSplus Server to Client Workstation
TSplus Remote Access currently supports redirecting local client drives into the remote session through paths such as: \\tsclient\[letter] I would like to request the reverse functionality. After a TSplus RemoteApp connection has been established, the TSplus Connection Client should optionally create a mapped drive on the user's local Windows workstation that points to a predefined directory on the TSplus server. Conceptually, this could work similarly to: \\tsserver\[share] The user could then access server-side files directly from the local Windows File Explorer and open them using locally installed applications. The mapping should exist only while the TSplus connection is active and should be removed automatically when the session ends. Administration requirements Ideally, administrators could configure: Server source directory Client drive letter or share name User-specific paths using variables such as %USERNAME% or %USERPROFILE% Read-only or read/write access User/group-based assignment Automatic mapping when the RemoteApp session starts Automatic removal when the RemoteApp session ends Multiple mappings if required File access should be transported through the existing encrypted TSplus connection, without requiring direct SMB connectivity between the workstation and the TSplus server.
hanskihyv 20 days ago
Remote Access Feature Request
Approved
Greater MFA integration
Per popular demand from our prospects, I believe it would make sense to have the option to integrate MFA into more processes of Remote Support other than logging in. For instance the administrator would be able to set up MFA requests for the agents each time they connect to an end device (or at some lower cadence), force a confirmation every few connections, force a log in every X hours/days etc. This should not be a non-changeable feature, but rather something that the admin can enable and play around with in the settings, especially for those who value multifactor authentication. MFA is included in Remote Support of course, but I believe this could be a better use for it. Cheers!
Daniel Dvorsky 26 days ago
Remote Support Feature Request
Approved
Greater MFA integration
Per popular demand from our prospects, I believe it would make sense to have the option to integrate MFA into more processes of Remote Support other than logging in. For instance the administrator would be able to set up MFA requests for the agents each time they connect to an end device (or at some lower cadence), force a confirmation every few connections, force a log in every X hours/days etc. This should not be a non-changeable feature, but rather something that the admin can enable and play around with in the settings, especially for those who value multifactor authentication. MFA is included in Remote Support of course, but I believe this could be a better use for it. Cheers!
Daniel Dvorsky 26 days ago
Remote Support Feature Request
Approved
New Modern RDP Login Interface
Hello TSplus Team, I would like to suggest a redesign of the current RDP login window. In my opinion, the existing login screen looks a bit outdated compared to the modern interfaces users expect today. Since the login window is the very first thing an end user sees, giving it a cleaner and more contemporary design would greatly improve the overall perception of the TSplus product. I created a simple mockup to illustrate the idea. The concept includes: A modern, clean, and professional interface. A dedicated placeholder for a custom company logo, allowing partners and customers to better brand their installations. Improved spacing, typography, and icons for a more polished user experience. The same functionality as the current login window, but with a refreshed visual design. I believe this small UI improvement could significantly enhance the first impression of TSplus and make the product feel even more premium and up to date. I hope the development team will consider implementing something similar in a future release. Thank you for your excellent work and for continuously improving TSplus!
Daniele Picchi about 1 month ago
Remote Access Feature Request
Approved
New Modern RDP Login Interface
Hello TSplus Team, I would like to suggest a redesign of the current RDP login window. In my opinion, the existing login screen looks a bit outdated compared to the modern interfaces users expect today. Since the login window is the very first thing an end user sees, giving it a cleaner and more contemporary design would greatly improve the overall perception of the TSplus product. I created a simple mockup to illustrate the idea. The concept includes: A modern, clean, and professional interface. A dedicated placeholder for a custom company logo, allowing partners and customers to better brand their installations. Improved spacing, typography, and icons for a more polished user experience. The same functionality as the current login window, but with a refreshed visual design. I believe this small UI improvement could significantly enhance the first impression of TSplus and make the product feel even more premium and up to date. I hope the development team will consider implementing something similar in a future release. Thank you for your excellent work and for continuously improving TSplus!
Daniele Picchi about 1 month ago
Remote Access Feature Request
Approved
mTLS with RemoteApp Cleint
Is it possible to combine the mTLS certificate (remote proxy enabled) with the RemoteApp Client? Currently, it only works with the HTML5 client, which we do not use.
Michel Gunter about 1 month ago
Remote Access Feature Request
Approved
mTLS with RemoteApp Cleint
Is it possible to combine the mTLS certificate (remote proxy enabled) with the RemoteApp Client? Currently, it only works with the HTML5 client, which we do not use.
Michel Gunter about 1 month ago
Remote Access Feature Request
Planned
Strategic Suggestion: Expanding TSplus Advanced Security's Global Reach through Persian & Hindi Localization
Dear TSplus Team, I am writing to share a strategic suggestion that I believe can significantly expand the global footprint of TSplus Advanced Security. As you know, the cybersecurity market—particularly the remote access and terminal services security space—is becoming increasingly competitive. While TSplus already enjoys a strong reputation among IT professionals worldwide, I see a massive, largely untapped opportunity in two rapidly growing digital economies. I strongly urge you to consider localizing TSplus Advanced Security into Persian and Hindi. Here is why this is a high-ROI move for TSplus: 1. Persian · Covers Iran (~92M), Afghanistan (~35M), Tajikistan (~10M), and the Persian-speaking diaspora worldwide · A large and active IT/cybersecurity community with significant technical expertise · Iran ranks among the top countries globally for cryptocurrency adoption and VPN usage, indicating an urgent and existing demand for privacy and security tools · Very few premium Western remote access security solutions offer Persian localization. By being one of the first major players to do so, TSplus would instantly capture the loyalty of an entire region of power-users who are actively looking for trusted international security software—especially for securing RDP and remote desktop environments 2. Hindi · Covers India (~1.4 billion people)—one of the largest and fastest-growing IT markets in the world · India is home to over 700 million internet users and has one of the fastest-growing IT and outsourcing industries glo
ehsan ghadiri about 1 month ago
Advanced Security Feature Request
Planned
Strategic Suggestion: Expanding TSplus Advanced Security's Global Reach through Persian & Hindi Localization
Dear TSplus Team, I am writing to share a strategic suggestion that I believe can significantly expand the global footprint of TSplus Advanced Security. As you know, the cybersecurity market—particularly the remote access and terminal services security space—is becoming increasingly competitive. While TSplus already enjoys a strong reputation among IT professionals worldwide, I see a massive, largely untapped opportunity in two rapidly growing digital economies. I strongly urge you to consider localizing TSplus Advanced Security into Persian and Hindi. Here is why this is a high-ROI move for TSplus: 1. Persian · Covers Iran (~92M), Afghanistan (~35M), Tajikistan (~10M), and the Persian-speaking diaspora worldwide · A large and active IT/cybersecurity community with significant technical expertise · Iran ranks among the top countries globally for cryptocurrency adoption and VPN usage, indicating an urgent and existing demand for privacy and security tools · Very few premium Western remote access security solutions offer Persian localization. By being one of the first major players to do so, TSplus would instantly capture the loyalty of an entire region of power-users who are actively looking for trusted international security software—especially for securing RDP and remote desktop environments 2. Hindi · Covers India (~1.4 billion people)—one of the largest and fastest-growing IT markets in the world · India is home to over 700 million internet users and has one of the fastest-growing IT and outsourcing industries glo
ehsan ghadiri about 1 month ago
Advanced Security Feature Request
Warning of Certificate Expiration
Can we get a warning email or something when a web HTTPS let’s Encrypt certificate is expiring? We typically keep port 80 blocked, as we get a lot of attacks from that port. We turn it on when we need to renew the certificate, but it would be nice to be able to get a warning 10 days ahead of an expiration. Perhaps an email, text, or maybe on the admin console dashboard, like you do for update notifications?
support@marketmentoronline.com about 1 month ago
Remote Access Feature Request
Warning of Certificate Expiration
Can we get a warning email or something when a web HTTPS let’s Encrypt certificate is expiring? We typically keep port 80 blocked, as we get a lot of attacks from that port. We turn it on when we need to renew the certificate, but it would be nice to be able to get a warning 10 days ahead of an expiration. Perhaps an email, text, or maybe on the admin console dashboard, like you do for update notifications?
support@marketmentoronline.com about 1 month ago
Remote Access Feature Request
Focus
When you are connected on a remote, it often requires you to click on the field or location where you need to type. When the same thing is done locally, the focus/typing cursor automatically is active. I’m thinking of when it asks for a login password, for example.
support@marketmentoronline.com about 1 month ago
Remote Support Feature Request
Focus
When you are connected on a remote, it often requires you to click on the field or location where you need to type. When the same thing is done locally, the focus/typing cursor automatically is active. I’m thinking of when it asks for a login password, for example.
support@marketmentoronline.com about 1 month ago
Remote Support Feature Request
Display Issue
When you are connected and hover over a window border or column border, the normal windows double-arrow cursor isn’t displayed. You can still click and drag the window/column, but it doesn’t show you are in the correct spot.
support@marketmentoronline.com about 1 month ago
Remote Support Feature Request
Display Issue
When you are connected and hover over a window border or column border, the normal windows double-arrow cursor isn’t displayed. You can still click and drag the window/column, but it doesn’t show you are in the correct spot.
support@marketmentoronline.com about 1 month ago
Remote Support Feature Request
Display Remaining Login Attempts After Failed Authentication
Feature Request It would be beneficial if TSplus could display a warning message after each failed login attempt, informing the user how many login attempts remain before they are temporarily blocked by Brute Force Defender. For example, after the first failed attempt: Warning: Login unsuccessful. You have 9 login attempts remaining before you are temporarily blocked. Please check your username and password before trying again. Ideally, the remaining attempt count would update dynamically based on the configured Brute Force Defender threshold, rather than being hard-coded. It would also be useful if administrators could optionally include a link to documentation or a custom help page explaining the organisation's login policy. Benefits Reduces users unintentionally triggering Brute Force Defender. Decreases avoidable support requests caused by temporary account blocks. Makes users aware that repeated failed attempts have consequences. Improves the overall login experience by providing clear feedback instead of only reporting that authentication failed. Many users assume they can continue trying different passwords indefinitely. By the time they realise they have been blocked, they contact IT for assistance, even though the lockout could have been avoided with a simple warning indicating the number of remaining attempts.
Ryan Gilbert about 2 months ago
Remote Access Feature Request
Display Remaining Login Attempts After Failed Authentication
Feature Request It would be beneficial if TSplus could display a warning message after each failed login attempt, informing the user how many login attempts remain before they are temporarily blocked by Brute Force Defender. For example, after the first failed attempt: Warning: Login unsuccessful. You have 9 login attempts remaining before you are temporarily blocked. Please check your username and password before trying again. Ideally, the remaining attempt count would update dynamically based on the configured Brute Force Defender threshold, rather than being hard-coded. It would also be useful if administrators could optionally include a link to documentation or a custom help page explaining the organisation's login policy. Benefits Reduces users unintentionally triggering Brute Force Defender. Decreases avoidable support requests caused by temporary account blocks. Makes users aware that repeated failed attempts have consequences. Improves the overall login experience by providing clear feedback instead of only reporting that authentication failed. Many users assume they can continue trying different passwords indefinitely. By the time they realise they have been blocked, they contact IT for assistance, even though the lockout could have been avoided with a simple warning indicating the number of remaining attempts.
Ryan Gilbert about 2 months ago
Remote Access Feature Request
Reset to default settings
A long time ago, we had already requested that a reset button be implemented for the entire configuration so that any configuration errors could be reset without having to perform a complete reinstallation. Why not automatically create an initial backup during installation that can then be restored if a complete reset is needed? This could also include manually modified files, if desired. Sure, customers could create a backup themselves after installation, but in reality, that doesn’t happen.
Nicole Wenschuch about 2 months ago
Remote Access Feature Request
Reset to default settings
A long time ago, we had already requested that a reset button be implemented for the entire configuration so that any configuration errors could be reset without having to perform a complete reinstallation. Why not automatically create an initial backup during installation that can then be restored if a complete reset is needed? This could also include manually modified files, if desired. Sure, customers could create a backup themselves after installation, but in reality, that doesn’t happen.
Nicole Wenschuch about 2 months ago
Remote Access Feature Request
Granular "Open URLs on Client Side" Policy
The "Open URLs on Client Side" feature is very useful, but its current global configuration creates two important limitations. SSO compatibility: Some business applications require web-based authentication within the remote session. Redirecting these URLs to the local browser breaks the SSO workflow. Multi-tenant environments: On shared TSplus servers, some customers need client-side URL redirection while others do not. Since the setting is global, there is no way to configure it per user or group. Requested enhancement: Allow "Open URLs on Client Side" to be configured per user and/or per group (AD/local). Additionally, support an exclusion mode for URL rules, allowing administrators to redirect all URLs to the client except specific domains (e.g. *.company.com), which should remain in the remote session. This would provide much greater flexibility for shared environments while preserving compatibility with SSO-based business applications.
François Duriez about 2 months ago
Remote Access Feature Request
Granular "Open URLs on Client Side" Policy
The "Open URLs on Client Side" feature is very useful, but its current global configuration creates two important limitations. SSO compatibility: Some business applications require web-based authentication within the remote session. Redirecting these URLs to the local browser breaks the SSO workflow. Multi-tenant environments: On shared TSplus servers, some customers need client-side URL redirection while others do not. Since the setting is global, there is no way to configure it per user or group. Requested enhancement: Allow "Open URLs on Client Side" to be configured per user and/or per group (AD/local). Additionally, support an exclusion mode for URL rules, allowing administrators to redirect all URLs to the client except specific domains (e.g. *.company.com), which should remain in the remote session. This would provide much greater flexibility for shared environments while preserving compatibility with SSO-based business applications.
François Duriez about 2 months ago
Remote Access Feature Request