Skip to main content

Option to hide the remote session top menu in TSplus connection files

Hi Team,

As you may already be aware, whenever we generate a TSplus connection file for a user, there is currently no option available to hide the top menu bar within the remote desktop session. I have attached a screenshot for reference, highlighting the option I am referring to.

This top menu provides information such as server details, network signal/status, and other session-related options. It also allows users to disconnect directly from the top menu without performing a proper logout/sign-out from the remote desktop session.

This can sometimes cause an issue where the user's session does not terminate properly and the instance remains connected in the background, even when the appropriate disconnection settings are enabled under the TSplus Session settings.

On the other hand, when we create an RDP icon using the default Windows option, we do have the ability to hide this top menu. However, the major drawback is that printing through the Universal Printer does not work properly with the default Windows RDP icon. Since most of our clients rely on the Universal Printer feature, switching to the default RDP option is not a practical solution for us.

Therefore, we kindly request that you consider adding an option in TSplus to hide or disable this top menu while generating the TSplus connection file. This would give administrators more control over the user experience and help prevent users from accidentally disconnecting without properly signing out.

Having this option would make the overall environment more secure, reliable, and user-friendly, especially for clients who depend on Universal Printer functionality.

We would appreciate it if you could consider adding this feature in a future update.

Thank you for your support and consideration.

support@logictech.in

Log in to comment and vote

No comments yet

Be the first to share your thoughts.