Better storage of the customer Remote-ID
In this screen I would like to be able able to save a device of a customer directly before I click on Verbinden. This is really useful to build up a list of customers ids on the fly.
In this screen I would like to be able able to save a device of a customer directly before I click on Verbinden. This is really useful to build up a list of customers ids on the fly.
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Comments2
Thomas Montalcino
Jan 15
Hello @Kevin Fairley,
Do you feel that the computer should be saved automatically in the list of devices, if configured ? Or should the support agent explicitly click on a button for saving chosen computer ?
Kevin Fairley
Jan 15
I think it is okay that the support agent explicitly clicks on a “SAVE BUTTON” but important is that the save button is shown directly in normal connection screen.