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Switch control during a support session

Remote Support Feature Request

When I connect to a customers screen to do technical support I would like to also be able to dynamically change the direction of the screen sharing and share with the customer my screen to show the customer the contents of my screen. Then I want to be able to change back to seeing the customers screen.

This basic function has been available in teamviewer for over 10 years and is really usefull.

Posted by Kevin Fairley ·
Status: Planned1 comment

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Comments1

  • Thomas Montalcino

    Team•

    Jan 15

    Hello @Kevin Fairley,

    Thank you for this feature request. It has been included in this year’s roadmap for Remote Support and you will be able to track the implementation status here.