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Connection allocation per user/team

Hi, would it be possible to allocate a certain number of connections to an agent from inside the admin page? Let’s say a client wants to have 5 agents with 5 connections each, but wants to make sure that some of the agents are not using more than 5 connections by accident, limiting the other agents.

Would it therefore be possible to set a connection number limit for users and/or teams?
Thanks!

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Comments1

  • Thomas Montalcino

    Team•

    Feb 19

    Hello,

    Thank you for this request. This is indeed an interesting feature, and we would love to see how important it is for the community. We would like to encourage other users to upvote it as this helps us better assess its priority.