Per popular demand from our prospects, I believe it would make sense to have the option to integrate MFA into more processes of Remote Support other than logging in. For instance the administrator would be able to set up MFA requests for the agents each time they connect to an end device (or at some lower cadence), force a confirmation every few connections, force a log in every X hours/days etc. This should not be a non-changeable feature, but rather something that the admin can enable and play around with in the settings, especially for those who value multifactor authentication.
MFA is included in Remote Support of course, but I believe this could be a better use for it. Cheers!
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In Review

Remote Support Feature Request
About 6 hours ago

Daniel Dvorsky
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In Review

Remote Support Feature Request
About 6 hours ago

Daniel Dvorsky
Get notified by email when there are changes.