Hi Team,
Sometimes the client, especially resellers, have multiple of the same license specs in their portal (ex. 3× 5-user Desktop licenses each with their own support). When they go to activate one of these licenses, they do not know which one they are activating. Would it be possible to add some differentiators or identification fields inside the activation menu? Could be Order ID, or customer comment, which they would add before activating.
Additionally I am not sure about the usefulness of the No Updates/Support button, as each license that is being activated should have a support license regardless (new license will always have it, rehosting a license is done through another window). Allowing this option only creates confusion, however we need to figure out selecting which support to attach as discussed in the first paragraph.
Hoping we can create a deeper connection with the License portal on this one and offer more options when activating a license.
Renaming the titles from:
TSplus → Remote Access
TSplus Advanced Security → Advanced Security
etc. also makes sense to me.
Let me know your thoughts.
Thanks!

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In Review

Remote Access Feature Request
About 9 hours ago

Daniel Dvorsky
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In Review

Remote Access Feature Request
About 9 hours ago

Daniel Dvorsky
Get notified by email when there are changes.