This update contains the following fixes:

• fixed Data Service failing to start

• Report scheduling: fixed data frequency field not showing on some reports

Improvements

Web Credentials synchronization across infrastructures

The Web Credentials feature now includes automatic synchronization of local configuration files to a shared remote folder.

This enhancement is particularly useful for large organizations running multiple TSplus Remote Access farms. It ensures consistent user authentication configurations across all servers of the farms, eliminating manual file management and reducing configuration drift between environments.

Web Credentials let you simplify and secure remote access by allowing users to sign in with a business-specific identifier, such as their email address or a PIN code, instead of a Windows username and password.

This approach hides the underlying Windows account details, reducing exposure and simplifying the login process for end users.

See https://docs.tsplus.net/tsplus/web-credentials

Expanded Windows 11 compatibility

TSplus Remote Access is now fully compatible with the latest versions of Windows 11, including editions 26H1, 25H2, and 24H2 preview builds.

Fixes

AdminTool stability improvement

Fixed an issue where the AdminTool would occasionally close a few seconds after launch on specific system configurations.

We’re excited to announce Advanced Security v7.5, focused on a major upgrade to our ransomware defense engine.

In this release, we’ve supercharged the ransomware protection driver. It now monitors not only I/O events, but also registry change events and process creation events for broader and earlier threat detection.

We also improved the ransomware protection pipeline itself to process events faster than before, reducing response time when suspicious behavior is detected.

As a result, ransomware protection in v7.5 is more efficient and helps defend against an even wider range of ransomware attack techniques.

Soft lock for Bruteforce Protection

Administrators often receive support requests from users who accidentally lock themselves out after mistyping their password a few times. The new Soft Lock option in Bruteforce Protection addresses this by temporarily blocking an IP address instead of permanently banning it. The block is automatically lifted after a configurable duration, and repeated offenses can still escalate to a permanent ban. This strikes a better balance between security and usability on busy servers.

The full changelog of this version can be found below:

Improvements:

• Ransomware Protection: improved ransomware detection engine with faster event processing

• Geographic Protection: updated IP / Countries database

• Geographic Protection: updated Microsoft and CloudFlare public IP space

• Bruteforce Protection: added optional Soft Lock mechanism

Fixes:

• Bruteforce Protection: fixed translations

• Audit: fixed rule "Firewall should be enabled"

Before this update, the form was labeled “Blacklisted processes”, for processes that customers did not want to see in reports/dashboards.

We are renaming it to reflect that it is a form for selecting monitored processes.

As a reminder, you should use this form to select the processes you are interested in. This will reduce the database size, and improve performance when generating reports or displaying previews of them.

The full changelog of this version can be found below:

Improvements:

• Server Monitoring 6.1 includes all improvements and fixes from previous versions

• Made monitored processes form clearer

• After setup, more unmeaningful processes are now ignored by default

Fixes:

• Fixed missing translations

The new version now generates an HTML tag with each customized client, making it easy to embed your client directly into your website.

The full changelog of this version can be found below:

Improvements:

• Windows: Unattended ID is now displayed in the Unattended section

• Bumped every quality level viewer mouse position capture rate to improve responsiveness

• Improved flow when an administrator whishes to exit a subscription

• Customization : Added an embeddable download button for the generated custom client

Fixes:

• Prevented crash when copying an empty license key in account settings

• Windows: fix the cursor position to be more reliable when the sharer has multiple screens

• File transfer rate is now more controlled

Improvements

• Security: updated OpenSSL library to version 3.0.18

• Universal Printer: added advanced setting for enabling extended characters in filename

• HTML5: added feature to check browser reconnection

• HTML5: added feature to prohibit mismatching rdp sessions with expected id.

Fixes

• Universal Printer: fixed several issues including application crash when processing print jobs

• AdminTool: fixed translation issues (too many "->" occurrences in arabic, persian, finnish, korean, ukrainian and polish translations)

• Floating Panel / Application panel: fixed opening applications with spaces in parameters

Admins can now generate fully customized Remote Support Clients — Lite or Expert — directly from the admin console. Add your own logo, colors, text, and configuration in just a few clicks and share the download link to your team!

The full changelog is available below.

Improvements:

• Windows and MacOS: Handling long key press on Shift and Ctrl during remote control sessions

• Customization moved to the Admin Page

Fixes:

• Avoid using some characters that can be confusing when generating new passwords

• Fixed Computer Information section not saving modification

• Session Selector: fixed display on high DPI resolutions and added sort to columns

• Devices: fixed list not taking the entire space when maximized

Fixes

• Universal Printer: fixed issue while printing with umlaut in file name on some machines

• 2FA: fixed email sent alert displayed for invalid credentials

• Farm: fixed regression on gateway user sessions not appearing in "Monitor Sessions" view when added as an application server

• Connection Client (v117): fixed failed print job message on recent Windows installations

• Connection Client (v117): fixed failed login when using a generated client configured with Windows SSO

• FloatingPanel: fixed unclickable app icons with over 24 apps in the panel.

• FloatingPanel: fixed panel not showing applications after clicking 'Log Off' and then selecting 'No'.

• Applications: fixed the possibility to assign two launchers to one user

• Connection Client (v117): fixed print jobs using Universal Printer on Spanish client machines

• Backup/Restore: fixed restore not properly restoring registry keys for open on client configuration