Kevin Fairley

Commented on Better storage of the customer Remote-IDI think it is okay that the support agent explicitly clicks on a “SAVE BUTTON” but important is that the save button is shown directly in normal connection screen.Commented on Use the notification area in windows when a customer connectsThat could perhaps work. The windows notification function in TV is excellent. basically a typicall support call works like this for the first time customer calls not yet connected. I ask customer to start the program I enter the ID and see when entering the ID that the customers…Created Use the notification area in windows when a customer connects Created Better storage of the customer Remote-ID Created Switch control during a support session